Client Services

What is Client Services?

We’re the people who run our client accounts day-to-day, keeping everyone organized, informed, on schedule and on budget. We’re curious, creative, can-do people who spend the day solving business problems quickly and making sure the work gets done and our clients are happy.

“What I love about this industry is that it’s always changing and growing. My role is about being flexible, listening, multitasking, and working towards solutions as a team.”

Dania K.

This is what I do most days…

I’m constantly in touch with our client to let them know the status of their projects.

I communicate...

I’m the go-between for the client and the agency so everyone stays on the same page when we’re executing campaigns.

I coordinate...

I make sure stuff happens on schedule, on budget and on brief.

I execute...

In their own words:

Any good journey needs a few detours. I started out going to school and taking a science-based degree, took some time to travel and explore the world, then went back to school before landing a job in marketing.

Stephanie K.

My day is often filled with problems that needs to be solved, so it’s challenging, eventful and rewarding! Most of all, I love being able to work together as a team to get stuff done.

Nicole G.

Every client is different, and every project is different. The variety, flexibility, and opportunity to grow in multiple disciplines maintains my interest and excitement about what I do.

Trevor H.

I thrive on facing real business problems that require unique, creative solutions. I enjoy working with numbers, but also need to express my creative side. This was the only industry that allowed me to touch on all these things. After almost 20 years, I still love waking up for work every day.

Bobby M.

Thinking about going into Client Services?

Explore some of the skills you’ll need

to prepare for the role.

Exceptional presentation skills
Strong people skills
Ability to meet deadlines and manage time effectively
Track project status and project budgets
Strong communication both written and orally

Organizational and coordination skills
Leadership skills
Ability to work as part of a team and collaborate with others
Proficient skills using Microsoft Office (Excel, PowerPoint, Word)

If you think a job in Client Services might be right for you, print off your Job Report and take it to a parent, teacher or guidance counsellor to talk about what your next steps should be.

PRINTABLE JOB REPORT